Most are familiar with the iMessage feature on
iPhones that allows you to notify senders when you open their message.
The first thing I did when I got my first iPhone was flip this “read receipt” switch to "off," so
that no one could see when I open their message. It’s not to protect my
privacy or to allow me to ignore them without their knowledge. I disabled
the read receipt feature, because I wanted to have more control over my
messaging interactions.
But what if you didn't have the option to control a
sender's ability to see if you had viewed the message or not?
Streak has developed an e-mail extension that
allows users to track e-mails that they have sent- without the recipients
consent. Used on Google chrome, the extension includes organizational
features that give users more authority over their e-mail experience.
They took things too far though, with the tracking component included in
the program.
The e-mail tracker notifies users when the
recipient opens their email. Not only can they see if the recipient has
read their message, but they can find out when, where, and how many times they
have viewed it. And the worst part, the recipient will never know if the
emails are being tracked.
In my opinion, this crosses many privacy boundaries.
I would not feel comfortable for others to know my viewing activity on my
account. If every sender were able to
see my email habits, they would often think that I was ignoring
them.
On the weekdays, I am in class and at work almost
every day from 9:00 to 8:00. I don't have time to reply to e-mails that
don't require short responses throughout the day. However, my OCD does
not allow me to tolerate e-mail notifications on my phone. Whenever I
receive an email, I HAVE to open it, to rid my phone of the notification.
I usually just skim it over, delete it if it isn't important, and flag it
if it is something that I need to revisit later.
Most of the time, these flagged e-mails sit
unanswered in my inbox for up to twelve hours. A user of Streak, who may
have sent one of these e-mails, could easily become frustrated if they saw that
I had viewed their e-mail six hours ago with no reply. I simply do not
want these senders to have the perception that I may be ignoring them.
I am not okay with Streak's email tracking
capabilities, solely because they do not allow me to choose whether I want my
emails to be tracked. I am sure many others would agree with me. I think
that, ultimately, the feature will fail. Gmailers will surely complain to
Google, and I'd imagine that for the feature to survive, it would have to
notify recipients if they were being tracked.
While the tool may be a smart move for sales and marketing, letting any
user have access to it questions personal boundaries. Should these users
have the authority to cross these boundaries? I definitely don't want my
emails being tracked. Do you?
No comments:
Post a Comment